05 / People
Big shift.
Practical support.
Behind the platform are real people. We help you set up, train your team and stay supported as you grow — with practical answers, not a chatbot loop.
05 / People
Big shift.
Practical support.
Setup
We help you configure your platform, import your contacts and connect your channels — usually within the first week.
Training
Live onboarding sessions and a clear library so your team is confident from day one, not stuck reading docs.
Ongoing support
Real people behind the platform. Reach a human when you need one, with practical answers — not a chatbot loop.
Need assistance setting up your pipeline?
Our engineering & onboarding team helps configure custom workflows and data migrations.
What's included
Support that stays grounded.
Guided setup
A specialist configures your CRM, imports your contacts and connects your channels — usually within the first week.
Team training
Live onboarding sessions and a clear library so your team is confident from day one, not stuck reading docs.
Ongoing help
Reach a human when you need one. Priority concierge support is available on Professional and above.
Support questions
What you'll want to know
How long does onboarding take?+
Most teams are fully configured within the first week. Larger migrations and custom workflows can take longer — we'll scope it with you upfront.
What support tier do I get on each plan?+
Starter includes standard support. Professional and Pro Plus include priority concierge support with faster response times.
Can you run my marketing for me?+
Yes — optional managed marketing is available if you'd rather our team handle campaigns, ads and content instead of running it in-house.
Need help getting
your pipeline live?
Our engineering and onboarding team helps configure custom workflows and data migrations. Speak to a specialist.